We are thankful for trusting our store, and we value our customers’ trust over everything. When buying new carpets for your home or commercial spaces, you need to share your personal details with us because it is necessary to deliver the product right to your doorstep. We take your privacy very seriously and want you to feel completely safe when you browse our website, request a free sample, and order carpets from our site. You feel relaxed when you read our policy because we explain how we collect and use your information.
Collecting Your Information
Carpet Tile collect three kinds of details, such as your personal, technical, and payment information. You have to provide your personal information, including your name, phone number, shipping and billing address. Also give your payment details, such as your account number, processed securely through our trusted partners. Your IP address, browser type, and device information are collected when you visit our website.
Purpose of Using Your Personal Data
We use your personal details or information for the following purposes
- Order Fulfillment – We use your address and contact details to cut, pack, and ship your orders to your exact location on time.
- Communication – Get communicated with our customers by sending them order confirmations, tracking numbers, and replies to their queries.
- Improvement of Website – We analyze the visitor traffic data to make our website easier and faster to load.
Information Shared To Our Team
We don’t sell your data; we share data only with our trusted partners such as shipping carriers so they deliver your boxes safely, and payment processors to handle transactions. And we share information if a government, court, and laws ask us to give your details.
Storing Your Data & Providing Security
We keep your records for 5 years after your last purchase and delete your data after this period ends. We use modern technologies to encrypt your personal data during transmission. Allow only authorized staff members with a strict business need to access our customers’ records. And store digital files on protected servers.
Customers Privacy Rights
You can ask us to show a copy of your personal information we hold about you. Tell us if we add any outdated details; we will correct or fix the details in your profile. And request that if you want to delete your personal data and shopping histories from our active databases.
Updated to this Policy
We may update this privacy policy from time to time to reflect changes in our business practices and improvements to website security. When we make changes to this policy, we will write the revised effective date at the bottom of this page. And if you use our website after the revised policy, it means you acknowledge and accept our amended rules. Avoid using our website if you don’t agree with our reviewed agreement.
Contact Us For Any Questions
To ask any questions and clear your concerns in your mind, you can ask our team via email or phone number. We will respond to you immediately because customer satisfaction is our priority.